Terms and Conditions

  • All prints are made to order and shipped directly from our fulfillment partner.

    Estimated delivery times: 10 -15 business days.

    Tracking: All shipments include tracking information. Once your order ships, you will receive a tracking number via email.

  • All our prints are made-to-order using premium materials, including acrylic and canvas.

    We gladly replace items that arrive damaged or are printed incorrectly.

    Replacement or refund will be issued after verification.

    Returns for buyer’s remorse, color preference, incorrect size selection, or change of mind are not accepted.

    Damaged or Defective Prints

    We want your artwork to arrive in perfect condition. If your print arrives damaged or has a production defect, we will replace it or issue a refund once the issue has been verified.

    How to Report a Problem

    1. Contact us within 2 days of receiving your print.

    2. Include the following in your email to Bernardderoxas4@gmail.com:

      • Your order number

      • Clear photos of the entire print

      • Clear photos of damage/defect

      • Photos of the shipping box

      • Photos of shipping label

      • Description of the issue

        We will review the information and coordinate with our printing partner to resolve the issue.

  • After verification:

    • Replacement: We will print and ship a new item at no extra cost.

    • Refund: If a replacement is not possible, we will issue a full or partial refund, depending on the situation.

      Note: Shipping times for replacement may vary based on print size and material.

    • All prints are shipped directly form our POD partner.

    • Shipping costs are non-refundable unless the item arrives damaged or defective.

    • We recommend checking the shipping address carefully before completing your order.

    • Custom framing, mounting, or special finishes are non-refundable if the customer changes their mind.

    • Our policy ensures that all customers receive high-quality prints while protecting the sustainability of our made-to-order art production.

  • For any questions about your order or this policy, please contact us:

    Email: Bernardderoxas4@gmail.com

    Phone: (760) 373-6055